7 – SELMA Helpdesk

For assistance with your queries, please submit a support ticket via our helpdesk. You can access the SELMA helpdesk by clicking on the circle with your initials and selecting ‘Support’ from the dropdown list. – 

Please complete the form by providing as much detail as possible. We will assign the ticket and someone will get back to you within 24hours.

If you create a lot of tickets with us, there is an option available within the helpdesk system to logon as a user and interact directly with your tickets. You will also be able to monitor and manage your tickets as they all sit on one dashboard. Please contact us on support@selma.co.nz, mention that you would like to be sent your helpdesk ‘Activation Email’ and we will guide you through the process.

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8 – Advanced Completion Workflow User Guide

What are Completion Rules? Conditions Actions What are Completion Rules? Completion Rules are automated rules that can be run in your SELMA instance to automate many different tasks, they will have a list of Conditions that need to be met and a list of Actions that will run and you can have many Completion Rules …

4 – SELMA Dashboards & Quick Access

Main Dashboard This is SELMA’s main (standard) dashboard which displays key performance indicators specific to your education provider. This dashboard can be personalised. In the May 2023 release, the SELMA dashboard was updated to notify users if Students have uploaded assignments for marking via the Student Portal and Admissions received via the Online Admission Forms …